Contacting Deseret Mutual and Missionary Medical

Please use one of the following methods to contact us. Our business hours are shown below.

By Secure Message


Click here to use our secure message feature to contact us.

By E-mail


Please send e-mails, including attachments, to Customer Service.

In person


Eagle Gate Plaza
60 East South Temple, 4th Floor
Salt Lake City, UT  84111

Map for parking and access to Deseret Mutual during the downtown construction

By telephone


Salt Lake City Area: 1-801-578-5600

Toll Free Numbers:
Deseret Mutual: 1-800-777-3622
Missionary Medical: 1-800-777-1647
Canadian Benefits: 1-800-333-6214
If your hearing is impaired, we also have telephone lines to accommodate Telecommunications Devices for the Deaf (TDD):
Salt Lake Area: 1-801-578-5655
Toll Free: 1-800-333-9715

By Mail


Deseret Mutual's preferred mailing address
Deseret Mutual
P.O. Box 45530
Salt Lake City UT 84145-0530
Deseret Mutual's alternate mailing/shipping address
Deseret Mutual
60 E South Temple St, STE 260
Salt Lake City UT 84111
Missionary Medical's preferred mailing address
Missionary Medical
P.O. Box 45730
Salt Lake City UT 84145-0730
Missionary Medical's alternate mailing/shipping address
Missionary Medical
60 E South Temple St, STE 260
Salt Lake City UT 84111

By FAX


Deseret Mutual's fax numbers
Medical/Dental Claims: 1-801-578-5903
Member Enrollment: 1-801-578-5933
Savings Plans/Retirement: 1-801-578-5904
Pre-authorization and Prescriptions: 1-801-578-5916
Missionary Medical's fax number
1-801-578-5907

Deseret Mutual's Business Hours


Monday, Tuesday, Thursday, & Friday 8 a.m. to 5 p.m.,
Mountain Time
Wednesday* 9 a.m. to 5 p.m.,
Mountain Time

*  To sharpen our skills to better serve you, we are closed from 8 a.m. to 9 a.m.,
Mountain Time, every Wednesday for staff training.