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Schedule an Appointment

Schedule an appointment with a Member Services Associate
Financial Planning

Business Hours All times in Mountain Time

Monday, Tuesday, Thursday, Friday
8 a.m.–5 p.m.
Wednesday
9 a.m.–5 p.m.
New hours starting January 1, 2025
Monday, Tuesday, Wednesday, Friday
8 a.m.–5 p.m.
Thursday
9 a.m.–5 p.m.
2024 Holiday Schedule

Data Security

Telephone

Salt Lake City Area:
801-578-5600
Toll Free:
800-777-3622
Hawaii (8am-5pm HAST):
808-466-4077
Missionary Medical:
800-777-1647
Canadian Benefits:
800-333-6214
UHC Information:
888-705-0358
UHC Patient Eligibility:
888-830-0179
MetLife Dental (outside of Utah & Idaho):
800-942-0854
Hearing Impaired Dial 7-1-1 or TTY:
800-346-4128
Learn more about Relay Utah

Fax

Medical/Dental Claims:
801-578-5903
Member Enrollment:
801-578-5933
Savings Plans/Retirement:  
801-578-5904
Pre-authorization:
801-578-5916
Provider Relations:
801-578-5916
Missionary Medical FAX:
801-578-5907

Mail

DMBA Network Claims
P.O. Box 45530
Salt Lake City, UT 84145-0530
Missionary Medical Claims
P.O. Box 45730
Salt Lake City, UT 84145-0730
UHC Network Claims
EDI #39026, UHIS, P.O. Box 30783
Salt Lake City, UT 84130-0783
Shipping Address
150 E Social Hall Ave Ste 170
Salt Lake City, UT 84111-1563

Employee Assistance Program (EAP)

Website Address:
www.carelonwellbeing.com/myeaphelper
Phone Number:
(844) 280-9629